Front Office Agent / Empfangsmitarbeiter*in (m/w/d) - NinetyNine Hotel Amsterdam
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Amsterdam
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Job-Nr.206722
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vom 22.10.24
Jetzt merken
Erforderliche Skills
- Gäste ein- & auschecken
- Back-Office zuarbeiten
- Gäste informieren
- Beschwerden managen
- Gäste beraten
- Gäste begrüßen & verabschieden
- Telefonate entgegen nehmen
- Email-Korrespondenz bearbeiten
- Einzel- und Gruppenanreisen vorbereiten
- Reservierungen entgegennehmen
- Reservierungsanfragen bearbeiten
- Hotelangebot verkaufen
- Gästeanfragen & Wünsche bearbeiten
Fakten
Anstellungsart
Anstellungsbeginn
Anstellungszeitraum
Vollzeit
ab sofort
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Über uns:
ARE YOU READY TO TAKE OFF?
When you find yourself surrounded by a collection of birds-of-paradise and monkeys, colourful flora, happy people and yellow pianos, then you must have landed in one of the brand new NinetyNine Hotels. This unique budget-lifestyle hotel concept from the Centro Hotel Group has opened its doors for the very first time in April 2019. After a successful start, there are many more attractive locations opening the coming years. It is a brand new hotel world that appeals to all the senses, refuelling guests with new energy through deceleration and sustainability. The next hotels are already waiting for you.
NinetyNine Hotel Amsterdam is a lifestyle hotel, creating an oasis in town with its original interior design. You can’t miss the yellow grand piano in the lobby when you step into our urban jungle. You will find our 138 design rooms in three different sizes ranging from 14 to 27 m2. The hotel is conveniently located next to Schiphol Amsterdam Airport, situated next to the highway and bus stop ´De Hoek´ with direct connection to the airport (7-minute ride). Amsterdam city centre is reachable within 30 minutes by car or public transport. There is ample of parking space available at the hotel. The Bowl Bar will delight you with refreshing drinks and fresh food in a novel bowl-concept and extends to the terrace with green garden.
For this concept, we are looking for bubbly team players, who want to take responsibility for hospitality with passion. Take off with us. Become a "99er"!
NinetyNine Hotel Amsterdam is a lifestyle hotel, creating an oasis in town with its original interior design. You can’t miss the yellow grand piano in the lobby when you step into our urban jungle. You will find our 138 design rooms in three different sizes ranging from 14 to 27 m2. The hotel is conveniently located next to Schiphol Amsterdam Airport, situated next to the highway and bus stop ´De Hoek´ with direct connection to the airport (7-minute ride). Amsterdam city centre is reachable within 30 minutes by car or public transport. There is ample of parking space available at the hotel. The Bowl Bar will delight you with refreshing drinks and fresh food in a novel bowl-concept and extends to the terrace with green garden.
For this concept, we are looking for bubbly team players, who want to take responsibility for hospitality with passion. Take off with us. Become a "99er"!
Aufgaben:
- To offer guests the best possible service at Reception.
- To ensure correct check-in and check-out of our guests.
- To accept and handle reservations, incoming phone calls and e-mails.
- To fulfil administrative tasks independently.
- To ensure the compliance of quality- , hygiene- (HACCP) and security standards according to company policies.
- To assist colleagues in other departments when required.
Wir erwarten:
- You have previously gained experience and knowledge in a similar position, preferably in the hotel industry.
- You have experience working with a PMS (preferably PROTEL) and MS Office.
- You speak and write English and have preferably knowledge of Dutch and/or German.
- You “live” being a host to your guests, sharing the joys of life with them.
- You are highly motivated and enjoy making your guests and colleagues smile.
- You take responsibility.
- You can work in a structured way, with care for detail.
- You appreciate working in shifts.
- You are focused, goal- and service oriented.
- You have a hands-on, proactive and creative mentality.
- You hold high standards towards guest and staff satisfaction.
- You are well groomed, reliable and friendly towards colleagues and guests.
Wir bieten:
- We offer 30 vacation days.
- We offer free parking at the hotel.
- We offer a green oasis in the city and sustainable work environment.
- We invite you to bring in your own ideas and further develop an innovative concept.
- We provide training and development opportunities.
- We offer reduced staff rates at Hotels of Centro Hotel Group.
- We offer a company-wide benefit program with various corporate partners.
- We give you the opportunity to grow within the brand.
Zur Bewerbung:
Please submit your complete application documents via our online portal including you earliest availability and salary expectation.
We look forward to hearing from you.
Du passt perfekt zu Centro Hotels? Dann klicke auf „Jetzt bewerben“!
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Über Centro Hotels
VIELFÄLTIGKEIT MACHT UNS AUS! Im Jahr 2005 begann die Geschichte der Centro Hotel Group. Unser Geschäftsführer und Inhaber Rahman Neiro übernahm das Hotel Eden direkt neben dem Hamburger Hauptbahnhof. Daraus erwuchs rasch unsere inhabergeführte Hotelkette in Deutschland, Österreich und den Niederlanden. Zu unserer Unternehmensgruppe gehören die Marken Centro Hotels, FourSide- und Boutique Hotels, NinetyNine Hotels und NYCE Hotels. Wir sind ein waschechtes Familienunternehmen mit über 30 Hotels in mehr als 20 Städten und unserer Unternehmenszentrale in Hamburg. Wir legen großen Wert auf Vielfältigkeit und Chancengleichheit. Wir sind genauso bunt wie unsere Gäste und Marken - sei wer du bist und bereichere uns mit deinen Stärken!